Order Processing

• Orders are processed within 7-10 business days after payment confirmation.
• Orders placed on weekends or holidays are processed on the next working day.

Delivery Timeline

Estimated delivery time:

• Metro Cities: 7-10 business days
• Other Locations: 10-15 business days

Delivery timelines may vary due to courier or external factors.

Shipping Coverage

We ship across IndiaAnd worldwide

Order Tracking

Tracking details will be shared via email or SMS once your order is dispatched.

Delivery Delays

Crosby Worldwide is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

Warranty / Product Care Policy 

Product Care Guidelines

Copper products naturally oxidize over time. This is a normal process and not a manufacturing defect.

To maintain product quality:

• Clean using lemon/salt or copper cleaning solution
• Avoid dishwasher usage
• Store in dry conditions
• Do not use harsh chemicals

Warranty Coverage

Warranty applies only to manufacturing defects reported within 7 days of delivery.

Normal discoloration, tarnishing, or wear due to usage is not covered under warranty.